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Terms and Conditions for the supply of books from Hachette Book Club
In using the Hachette Book Club (HBC) shopping service you (the User) are deemed to have accepted the terms and conditions listed below. HBC reserves the right to add, delete, alter or modify these terms and conditions at any time. The User is therefore advised to read these terms and conditions carefully:
  1. The User certifies that he/she is at least 18 (eighteen) years of age or has the consent of a parent or legal guardian.
  2. All prices, unless indicated otherwise are in Indian Rupees.
  3. All prices and availability of products are subject to change without prior notice at the sole discretion of HBC.
  4. HBC reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price. This shall be regardless of whether the order has been confirmed and/or payment been realized through credit card. In the event the payment has been realised by HBC the same shall be credited to your credit card account and duly notified to you by email.
  5. In a credit card transaction, you must use your own credit card. HBC will not be liable for any credit card fraud. The liability to use a card fraudulently will be on the user and the onus to 'prove otherwise' shall be exclusively on the user.
  6. Any request for cancellations of orders once duly placed on the site, shall not be entertained.
  7. In the event that a non-delivery occurs on account of incorrect particulars furnished by user/club member (eg. wrong name or address) any extra cost incurred by HBC for redelivery shall be borne by the User placing the order.
Registration for the Book Club
  1. When you register with the Hachette Book Club website, you will be required to choose a contact email address and password. You are responsible for all sessions and transactions taken under these details. You should keep your password safe and not disclose it to anyone. You should change it immediately if you feel it has been compromised.
  2. If any of your details change, such as your credit card billing address, you must inform Hachette Book Club as soon as possible. You may update your details by signing into your account on the Hachette Book Club website, and update the relevant section.
Availability of goods you order
Books in stock will be supplied within five working days.

Books that will have to be procured from UK or US will be supplied in thirty days time.
We process the national delivery only through reputed couriers. If there is no courier service available in your area, we will ship your item via Government Registered Bookpost or Speedpost.
Multi-buy offers
Promotions apply to listed titles only. Please note that on 3 for 2 promotions (and other multi-buy offers), the lowest priced title will always be considered as the 'free' item.
Complaints
If you have a complaint, please contact the customer service co-ordinator at the following address:
customerservice@bookalliance.com
Defective or damaged deliveries
If an item ordered by you from Hachette Book Club is delivered to you in a damaged / defective condition, Please click here (hachette book club customer service email id) to email us for a replacement. We will ship out the replacement item to you.

Payment options at Hachette Book Club

Hachette Book Club offers its members convenient payment options to choose from:
Credit Cards
We accept all VISA and MasterCard, both Indian and International. Click on the "Buy This item" button and select
"Pay By Credit Card" on the following page. To use American Express Cards please choose the "Pay by Netbanking" option.
Debit Cards
We accept Debit Cards issued by the following banks:
AXIS Bank Debit Card (VISA Electron only)
Canara Bank Debit Card
Citibank Debit Card
Corporation Bank Debit Card (VISA Electron only)
Deutsche Bank Debit Card (VISA Electron only)
HDFC Bank Debit Card (VISA Electron only)
ICICI Bank Debit Card
Indian Overseas Bank Debit Card (VISA Electron only)
ING Vyasa Bank Debit Card (VISA Electron only)
Karur Vysya Bank Debit Card (VISA Electron only)
Punjab National Bank Debit Card
State Bank of India Debit Card
Internet Banking
We accept payment through Internet Banking for the following banks:
ABN AMRO Bank
AXIS Bank
Bank Of India
Bank Of Rajasthan
Citibank Bank Account Online
Corporation Bank
Federal Bank
HDFC Direct Pay
ICICI Bank
IDBI Bank
IndusInd Bank
Jammu & Kashmir Bank
Karur Vysya Net Bank
Kotak Mahindra Bank
Oriental Bank of Commerce
Punjab National Bank
State Bank of India
State Bank of Travancore
Union Bank of India
Vijaya NetBanking
YES BANK
Payments by Demand Draft/Cheque/Money Order:
You can make the DD or Cheque in favour of BookAlliance (please add Rs 100 for all oustation cheques) and send it to the address given below:
BookAlliance, 609, ABW, Elegance Tower, Jasola District Centre, New Delhi-110085
In case of cheque payments, orders will be processed only after clearance of the cheque.
If the value of your order is less that Rs. 100/-, add Rs. 30/- as shipping charges. We will process your order upon receiving your payment and your item(s) will be couriered to you, or sent by Government Registered Post if there is no Courier Service operational in your area.
For box sets on offer, the shipping charges will vary and will be mentioned alongside the details of the pack.
Enclose a covering letter with the details of your product (name of book, author) your Shipping Address, Phone Number and Email Address. Kindly also send us an email informing us (at this email id: customerservice@bookalliance.com) that you have sent your DD/Cheque. It will help us process your order quicker.
Force Majeure
We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.
Gifting from Hachette Book Club
If you want to gift a book to a friend or relative, send us their name and address along with the order for the book/s you want to gift. Please add Rs 25 for wrapping charges
Rewards Points:
Book club members get points on every purchase of the products from the book club - 1 point for Rs 50 spent on book club. 100 bonus points will be awarded to the members on the first purchase. A purchase of Rs 1000 on a single purchase would earn members an extra 5 points. These points can be redeemed against gifts/books shown on the book club home page.
If you want to unsubscribe to Hachette Book Club
You are receiving this email because you are a member of Hachette Book Club. Alternatively, we may have added you as a valued contact and we believe this information will be of relevance and interest to you. If you don't want to receive this information then please accept our apologies. We respect your privacy and promise not to abuse this medium. Our database will not be shown or sold to any third parties. If you prefer not to receive further emails of this type you can unsubscribe by sending an email to unsubscribe@bookalliance.com with subject line REMOVE